Outback Jack's Glenelg. Where do I start. This is my second visit to this place as the first time we actually had a good meal and experience. This time however, we were severely disappointed. To start with, the service wasn't too bad as the waiter ensured we were seated and got our drinks order pretty quick. Next, we ordered our food........and then it was downhill from there.
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| Meat!!! |
We were getting progressively hungrier as the clock ticked it's way to 45 minutes later. Finally we got our Bush Pepper Calamari and Jack's Cheese and Chips (chips topped with bacon and melted cheese). It was somewhat nice but also lacking seasoning especially the calamari. Definitely lacked salt and I couldn't really taste or smell the pepper either.
After seeing all the meat I decided to go for Surf and Turf (Sirloin steak topped with grilled barramundi and sauteed prawns with garlic cream sauce). I like my steak medium rare and I asked for medium rare and I got medium-well done. The meat was almost gray with a very slight pink in the middle. I couldn't be bothered sending it back. I just wanted to go home. The garlic cream sauce lacked flavour, the chips that came with it lacked seasoning and the steak was just chewy and tough I gave up halfway. I decided to finish the salad instead which is very rare. The prawns didn't taste fresh and was overcooked.

Carl went for Fillet Mignon which looked very pathetic as it hit the table. I could instantly tell it was overdone and sure enough, it was. With a very slight pink in the middle, burnt bacon and very charred outside of the steak, we decided to send this one back. When we called the waitress and showed her that this wasn't medium rare, she argued that it was still pink so it is. Long story short, she took it back anyway for it to be re-cooked a bit rarer. Here's the charred steak.

Sure enough we got the steak back. This time I thought it was a bit too rare. I pressed the steak gently with my fork and wished Carl luck. It was very rare and still cold in the middle. We couldn't be bothered arguing or sending it back anymore. The food was terrible and we were incredibly tired of it all by this stage. Carl just ate the sides and cut the cold, rare meat into cubes and asked for a takeaway container. My dog was very happy with Carl's and my leftover steak but unfortunately he's not the one writing this review.
All in all, we were extremely disappointed and won't be coming back again for a long time. I can't help but wonder if they have changed owners/chef since the last time we went. If you work in a steak house and can't tell what's medium rare from medium well done, you shouldn't be working there. Worse still for the chef, if you can only cook medium well done or rare and cold, it's time to go back to training. My apologies for the most brutal review yet. Lucky first, Outback Jack's.